How to View and Pay an Invoice in the Client Area
Billing & Client Area · Self-help guide
To view and pay an invoice, log in to the OnlineAudience client area and open the Billing or Invoices section. Unpaid invoices are usually highlighted on your dashboard as well. Click the invoice number to view the full invoice details, including the service, due date, amount, and available payment methods. Choose your preferred payment method and follow the on-screen payment steps. After payment is completed, the invoice should update to Paid. If it does not update straight away, wait a few minutes and refresh the page. Do not make repeated payments unless you are sure the first payment failed. If you believe a payment was taken but the invoice remains unpaid, contact billing support with the invoice number.