How to Fix a Mobile Radio App That Will Not Play
Mobile Radio Apps · Self-help guide
If your mobile radio app will not play, first check whether your station stream is online. Open your public stream URL in a browser or media player. If the stream does not play there, the issue is likely with the stream rather than the app. Next, check whether AutoDJ or a live source is active in your streaming control panel. Restart the stream only if you know it is safe to do so. On the phone, close and reopen the app, switch between Wi-Fi and mobile data, and check that media volume is turned up. If the app still does not play, note the device type, operating system version, time of test, and whether the stream works outside the app before contacting support.